Privacy Policy — How gkpk Handles and Protects Your Personal Data

This Privacy Policy ("Policy") is published by gkpk and applies to all players and visitors who access or use the gkpk.net website and associated services (collectively, the "Platform"). By registering an account, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

gkpk is committed to protecting the privacy of every player. We recognise that Bangladeshi players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is written in plain English so that every player can understand how their data is handled — without having to wade through impenetrable legal language.

1 Information We Collect

gkpk collects personal information through several means: information you provide directly when registering or using the Platform, information generated automatically through your use of the Platform, and information obtained from third-party sources where permitted. The categories of information we collect are detailed below.

Information You Provide Directly

When you create a gkpk account, deposit funds, request a withdrawal, contact support, or participate in a promotion, you may provide us with the following categories of personal data:

• Identity data: full legal name, date of birth, gender, and nationality as stated on your government-issued identification document.
• Contact data: email address, mobile phone number, and residential address including city ( Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and other cities across Bangladesh).
• Financial data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank), and card details (Visa, Mastercard) where applicable.
• Verification documents: copies of national identity card, passport, or driving licence submitted during the Know Your Customer (KYC) verification process.
• Communications data: the content of messages, emails, and live-chat transcripts exchanged with our support team.

Information Collected Automatically

When you access gkpk.net, our systems automatically record certain technical data about your device and browsing behaviour. This includes:

• IP address and approximate geographic location derived from it.
• Browser type, version, and operating system.
• Device identifiers and screen resolution.
• Pages visited, session duration, click paths, and referring URLs.
• Game activity logs including bets placed, games played, bet amounts in BDT, and outcomes.
• Login timestamps and session identifiers.

Information from Third Parties

gkpk may receive supplementary personal data from trusted third-party sources, including identity verification service providers, fraud detection agencies, and payment processors. We use this data solely to verify your identity, prevent fraudulent activity, and comply with applicable legal obligations. We do not purchase marketing lists or acquire personal data from data brokers for advertising purposes.

2 How We Use Your Data

gkpk processes your personal data only where we have a legitimate legal basis to do so. The primary purposes for which we use your data, together with the applicable legal basis for each, are set out in the table below.

3 Data Sharing and Disclosure

gkpk does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or any commercial entity for their own marketing purposes. We may, however, share your data with the following categories of recipients where it is strictly necessary and proportionate:

Service Providers and Technology Partners

gkpk works with carefully selected third-party service providers who process data on our behalf under binding data processing agreements. These include:

• Payment processors and mobile wallet operators (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — to facilitate deposits and withdrawals.
• Identity and age verification providers — to satisfy KYC obligations.
• Game studios and content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) — game session data is shared with the relevant studio to determine game outcomes and resolve disputes.
• Cloud hosting and IT infrastructure providers — for secure data storage and platform operation.
• Customer support software providers — to facilitate live-chat and email support functionality.
• Analytics and fraud detection tools — to monitor platform security and improve user experience.

Legal and Regulatory Disclosure

gkpk may be required to disclose your personal data to competent authorities, regulatory bodies, law enforcement agencies, or courts where required by applicable law or where we reasonably believe such disclosure is necessary to protect the rights, property, or safety of gkpk, our players, or the public. Such disclosures will be made without prior notice to the player where legally required or permitted.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of gkpk's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will take reasonable steps to notify affected players and ensure that the receiving entity provides an equivalent level of data protection before any transfer takes place.

4 Cookies and Tracking Technologies

gkpk uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and — where you have consented — deliver relevant promotional content. A cookie is a small text file stored on your device by your web browser when you visit a website.

Types of Cookies We Use

• Strictly necessary cookies: These are essential for the Platform to function. They include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core Platform functionality.
• Functional cookies: These remember your preferences such as language settings, preferred BDT display format, and game history. Disabling them may reduce the quality of your experience on gkpk.
• Analytics cookies: These collect anonymised data about how players navigate gkpk.net — which pages are visited most, how long sessions last, and where players encounter errors. This data helps us improve the Platform.
• Marketing cookies: Where you have given consent, these cookies track your activity to help us deliver relevant promotional messages about cricket betting, casino games, and seasonal offers. You may withdraw consent at any time.

Managing Cookies

You may control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that disabling strictly necessary cookies will prevent you from using the Platform. For guidance on managing cookies in your specific browser, consult your browser's help documentation.

5 Data Retention and Storage

gkpk retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

• Account data: Retained for the duration of your active account relationship with gkpk, and for a period of five (5) years following permanent account closure.
• Transaction records: Financial transaction logs, including BDT deposit and withdrawal records, are retained for a minimum of seven (7) years to satisfy financial recordkeeping obligations.
• KYC and verification documents: Identity documents submitted during verification are retained for a minimum of five (5) years from the date of submission, or longer if required for an ongoing investigation or legal proceeding.
• Support communications: Customer support correspondence is retained for three (3) years from the date of the last interaction.
• Game logs: Individual game session records are retained for two (2) years for dispute resolution purposes.

When data is no longer required for any of the above purposes and no legal obligation requires its continued retention, gkpk will securely delete or anonymise the data in question. Anonymised aggregate data may be retained indefinitely for statistical and analytical purposes.

gkpk stores data on secure servers. Some data may be processed by service providers located outside Bangladesh. In all cases, we ensure that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.

6 Data Security Measures

gkpk implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• TLS/SSL encryption for all data transmitted between your browser and gkpk.net, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Encryption at rest for sensitive data fields including passwords (stored as salted cryptographic hashes), payment method identifiers, and identity document copies.
• Role-based access controls ensuring that only authorised gkpk personnel with a demonstrable need can access personal data, and that access is logged and auditable.
• Regular security assessments, penetration testing, and vulnerability scanning of the Platform infrastructure.
• Automated fraud detection and anomaly monitoring systems that flag unusual account activity in real time.
• Incident response procedures that govern how gkpk identifies, contains, and reports data security incidents in a timely manner.

7 Your Privacy Rights

As a player on gkpk, you hold a number of rights in relation to your personal data. gkpk respects these rights and will respond to all valid requests promptly. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Data Rights Request". We may need to verify your identity before processing your request.

• Right of access: You may request a copy of the personal data that gkpk holds about you, together with information about how it is being used and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it without undue delay.
• Right to erasure: In certain circumstances you may request that gkpk delete your personal data. This right is subject to limitations where retention is required by law or for the defence of legal claims.
• Right to restriction of processing: You may request that gkpk restrict processing of your data in certain situations, for example while the accuracy of the data is being contested.
• Right to data portability: Where processing is based on your consent or performance of a contract, you may request a structured, machine-readable copy of the personal data you have provided to gkpk.
• Right to object: You have the right to object to processing carried out on the basis of gkpk's legitimate interests, including direct marketing. Where you object to marketing, we will stop processing your data for that purpose immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of prior processing.

gkpk will endeavour to respond to all privacy rights requests within thirty (30) days of receipt. Where a request is complex or relates to a large volume of data, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.

8 Updates to This Policy

gkpk may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, we will post the updated Policy on this page with a revised "Last updated" date and, where appropriate, notify registered players by email.

Your continued use of the gkpk Platform following the publication of any updated Policy constitutes your acceptance of the changes. We encourage you to review this page periodically so that you remain informed about how your personal data is being protected. If you disagree with any changes to this Policy, you may request closure of your account by contacting [email protected].