At gkpk, responsible gaming is not a checkbox — it is a core principle woven into every aspect of how we operate. We know that the vast majority of players who visit gkpk.net do so purely for entertainment, placing a few BDT wagers on cricket matches, spinning slots, or testing their skill at Texas Hold'em. For that majority, gambling remains a fun and perfectly manageable leisure activity.
We also recognise, however, that for a small number of people gambling can develop into a problem that affects their finances, relationships, and wellbeing. gkpk takes that reality seriously. This page explains the full range of responsible gaming protections we have built into our platform, and how you can activate them at any time — quickly and without judgement.
1 Age Restriction Policy
gkpk operates a strict 18+ only policy across every product on our platform — sports betting, live casino, slots, poker, and all other games. No person under the age of 18 is permitted to open an account, make a deposit, or place a wager on gkpk under any circumstances.
When a new account is created, gkpk's Know Your Customer (KYC) verification process requires every player to confirm their identity and date of birth using a valid government-issued document — such as a Bangladesh National Identity Card or passport. Accounts that cannot be verified as belonging to an adult aged 18 or above will be suspended immediately, and any funds held in those accounts will be returned to the original payment method used for the deposit (bKash, Nagad, Rocket, or bank transfer).
We strongly encourage all adult players who share a household with minors to ensure that their gkpk login credentials are kept strictly private and that devices used to access gkpk.net are secured with a screen lock or password that children cannot access.
2 Recognising Problem Gambling
Problem gambling rarely announces itself suddenly. It typically develops gradually over weeks or months, as betting patterns shift from casual entertainment to something more compulsive. Recognising the early warning signs in yourself — or in someone you care about — is the most important first step toward getting back in control.
Self-Assessment Checklist
If you answer "yes" to three or more of the questions below, we recommend reaching out to our support team or using one of the tools described on this page.
- 1 Do you find yourself gambling with money that was intended for essential expenses such as rent, food, or utility bills?
- 2 Have you ever lied to family members or friends about the amount of time or money you have spent gambling?
- 3 Do you feel a strong urge to chase losses — placing larger bets after a losing session in an attempt to win back what you have lost?
- 4 Has gambling caused significant arguments or tension in your personal relationships or at your workplace?
- 5 Do you feel restless, irritable, or anxious when you try to cut down or stop gambling?
- 6 Have you borrowed money, sold possessions, or taken out credit to fund gambling activity?
- 7 Do you frequently think about gambling when you are doing other activities, or plan your next session during working hours?
- 8 Have you ever felt that you needed to gamble with increasing amounts of money in order to feel the same level of excitement?
Answering honestly takes courage. If the checklist above raises concerns, please do not feel embarrassed or ashamed — problem gambling is a recognised condition, and it is far more common than most people realise. The tools and support described in the sections below are here precisely for moments like this.
3 Self-Exclusion Tools
Self-exclusion is the most powerful responsible gaming tool gkpk offers. When you activate self-exclusion, your gkpk account is immediately suspended for a period of your choosing. During the exclusion period, you will be unable to log in, make deposits, place bets, or receive any promotional communications from gkpk.
Available Exclusion Periods
- 1 month — a short-term pause, suitable if you feel you need a brief break to reassess your gambling habits.
- 3 months — a medium-term exclusion recommended by our support team for players who have identified a pattern of chasing losses.
- 6 months — a longer break for players who recognise a more serious level of concern in the self-assessment checklist.
- 12 months — a full-year exclusion for players who need extended distance from the platform.
- Permanent exclusion — if you wish to close your account permanently with no option to reopen, our team can action this irreversibly within 24 hours.
How to Activate Self-Exclusion
To activate self-exclusion on your gkpk account, send an email to [email protected] with the subject line "Self-Exclusion Request" and include your registered username and your preferred exclusion period. Our team will confirm the exclusion by email and suspend your account within two (2) hours of receiving your request — in most cases, much faster.
4 Deposit and Spending Limits
Setting a personal deposit limit is one of the most practical ways to keep your gkpk spending within a comfortable budget. Deposit limits cap the total amount of BDT that can be added to your gkpk account within a specified rolling time window, regardless of how many individual transfers you make via bKash, Nagad, Rocket, or bank transfer.
Limit Options
- Daily deposit limit: caps the total BDT deposited across any rolling 24-hour period.
- Weekly deposit limit: caps the total BDT deposited across any rolling seven-day period.
- Monthly deposit limit: caps the total BDT deposited across any rolling 30-day calendar period.
Increasing vs. Decreasing Your Limit
A reduction in your deposit limit takes effect immediately upon confirmation — it cannot be reversed for a mandatory cooling-off period of 48 hours. This deliberate delay is designed to protect you from making impulsive decisions during a losing streak. An increase in your deposit limit, by contrast, requires a 24-hour waiting period before it takes effect, giving you time to reconsider.
To set or adjust your deposit limit, contact our support team at [email protected] with your username and the limit amount in BDT. Our team will update your account and send you written confirmation of the change.
5 Time-Out and Cool-Off Features
A time-out is a shorter, lighter version of self-exclusion designed for players who need a brief pause from gambling without permanently suspending their account. Time-out periods are available in the following durations: 24 hours, 48 hours, 7 days, and 30 days. During a time-out, your account is inactive — you cannot log in, deposit, or bet — but the account itself remains open and will resume normally once the time-out period expires.
The cool-off feature is ideal for situations such as after a particularly long session, after a significant loss, or during a period of personal stress when you feel your decision-making may be impaired. Taking a structured break is a healthy habit and a sign of disciplined, responsible play rather than a weakness.
Reality Checks
In addition to time-out periods, gkpk can configure a reality-check notification on your account. A reality check is an on-screen reminder, delivered at a regular interval you choose (every 30 minutes, 1 hour, or 2 hours), that displays how long you have been playing in the current session and the net result of your bets over that period. It prompts you to make a conscious decision about whether to continue or take a break. To activate a reality check, contact [email protected].
6 Voluntary Account Closure
Any gkpk player may request the permanent closure of their account at any time and for any reason. Unlike a time-out or self-exclusion, a voluntary account closure is a permanent action — once confirmed, the account cannot be reopened, and you will need to create a new account if you wish to return to gkpk in the future (subject to the standard 18+ verification process).
When you request account closure, gkpk will:
- Immediately suspend your ability to log in, deposit, or place new bets.
- Process any pending withdrawal of your remaining BDT balance to the payment method on file (bKash, Nagad, Rocket, or bank account) within five (5) business days.
- Remove your account from all active promotional and marketing lists so that you no longer receive any communications from gkpk.
- Retain your transactional records for the legally required retention period as described in our Privacy Policy, but your account will not be accessible to you or to our operational team for gameplay purposes.
To request voluntary account closure, email [email protected] with the subject line "Account Closure Request" and include your registered username and the reason for closure (optional but helpful for our improvement process).
7 Contacting Player Support
If you are worried about your gambling — or about a friend or family member — please reach out to our team directly. gkpk's player support team is trained in responsible gaming principles and will handle all enquiries with complete confidentiality and without judgement.
There is no minimum amount of concern required to contact us. Whether you have a general question about our tools, want to set a deposit limit as a precaution, or are in genuine distress about your gambling behaviour — our team is here and ready to help. Every conversation is treated with the same level of care and respect.
8 Safer Gambling Tips
Responsible gaming starts with informed, intentional decisions made before you begin a session. The following practical guidelines reflect the habits of players who consistently maintain a healthy relationship with gambling over the long term.
- Set a budget before you start. Decide in advance the maximum amount in BDT you are comfortable losing in a session — and treat that figure as the actual cost of your entertainment, not as money you expect to win back.
- Never chase losses. A losing streak is a normal part of gambling. Increasing your bet size or depositing additional funds to recover losses is the single most common path to problem gambling. If you have reached your budget, stop for the day.
- Do not gamble when emotional. Stress, grief, frustration, or the euphoria of a recent win can all distort your judgement and lead to decisions you would not make with a clear head. Take a break and return when you feel calm.
- Keep gambling separate from alcohol and other substances. Impaired judgement and fast-paced betting are a dangerous combination. gkpk strongly recommends playing only when fully sober.
- Balance gambling with other activities. A healthy social life, exercise, professional interests, and family time should always take priority over time spent on gkpk. Gambling works best as an occasional treat, not a daily routine.
- Use the tools available to you. Deposit limits, time-outs, and reality checks exist for a reason. Setting them up takes minutes and can make a meaningful difference to your overall experience on the platform.
- Talk to someone you trust. If you find it difficult to discuss your gambling with our support team, try speaking honestly with a trusted friend, family member, or community leader in Dhaka, Chittagong, Sylhet, or wherever you are based. Isolation makes problem gambling worse; connection makes it better.